Letters Of Acknowledgement And Appreciation
From Landon & MISCHELL Roberts
My name is Landon Roberts, and my wife Mischell and I have been members of the Pampa Teacher’s Federal Credit Union since 2006. Though there have been changes over the years, the things that have not changed are what I would like to speak of. First, the incredible commitment to the satisfaction of the member and the endless drive and desire to help the member. Secondly, the loyalty and support of the staff at PTFCU.
When we began our membership with PTFCU, we had just moved back to Pampa and I started a job with the electrical trade, and my wife as a teacher with the school district. We were both working to rebuild our credit, and PTFCU seemed to be the best choice for us. We opened an account and have been very pleased and thankful for the relationships, both business and personal. We have had numerous auto loans and business interactions through PTFCU that have not only helped us go from credit scores neither of us were proud of, to people with a better understanding of our personal finances and goals. The staff at the credit union have helped give us the knowledge, understanding, and tools to continue to move our credit scores to where we want them to be, and believe me, we have come a long way. They have done this while being patient and attentive with our questions, concerns and crises as they arose.
I cannot tell you how many times I have contacted the wonderful staff at PTFCU and been treated with the utmost respect, courtesy, and true concern for whatever business I have needed to complete. The staff here are not only your financial advisors, they become your advocates. They work tirelessly for you, and work so closely with you they become invested in your well-being, not only as a member, but as a person.
Over the years, my wife and I have moved away from Pampa and we have used other financial institutions, but we ALWAYS maintain PTFCU as our main choice. I do not know where life will take us from here, but I can tell you wherever we go it will be with the partnership of our friends at PTFCU.